Communication can be defined as an art of expressing one’s thoughts to another person either verbally or in any written form.It is considered to be an important fine skill when the views expressed and conceived have the exact meaning .

Communication is an important asset of one’s personality,both at work front as well as home front.Any communication error or gap can lead to blunders especially in work front.

In an organisation,basically there are two types of  communication:

a)  internal communication -which is between the management and the employees.                                                                                             b) external communication-which is between the employees and the customers.

In both  cases,effective communication plays a vital role.Example, if there is clear communication with the subordinates(  internal communication ),they know their goals and targets.They work hard and try to achieve the same leading to a satisfied customers.Also,if the customers demands,queries and complaints are well addressed through effective communication(external communication),this gives you satisfied customers.So,good communication skill always contributes towards the  success of an individual as well as the organisation .

Besides,for any successful career an effective communication is a must.Right from the first day of interview  to all stages and levels of  career,communication skills helps in forming the first impression of  any individual. It is a very fine tool which helps you to distinguish from the rest of the common mass.

It is always assumed and expected to have a thorough knowledge of your specialisation but its the communication skill,which sets  you apart from your competitors.Even if you have deep knowledge on your subject but are unable to express them during interviews or board meetings,you fail to impress .In such cases lack of communication becomes a hurdle in your path to success and in-return to the organisation on the whole.

As you grow in your career,your responsibilities keeps on adding.It becomes more of a managerial profile where one needs to handle subordinates ,clients and their queries .This in -turn requires a very effective communication external as well as internal communication.

Every individual is not born with good communication skills.But this skill can always be developed and improved with constant effort through reading books,newspapers,undergoing training programmes,attending seminars,increasing interactions with colleagues ,family and friends.

Communication is a two way process hence its always important for organisations to encourage their employees to express their ideas and thoughts and thus provide them motivation.